As our name implies, we love statistics and sophisticated analyses. But our expertise is more than just complex sounding methods. Our key focus lies on the final results and the benefits for our customers – this is the philosophy our founder and CEO Klaus Grabler has been committed to since day one.
What can we do for you?
Your wish is our command – we explore the behavior of your customers for you or we observe and interview your guests, visitors or clients. Then we develop individual analyses and models based on your specific requirements. Because sometimes it takes only a few calculations to bridge the gap between tiring charts and tables and groundbreaking, forward-looking insights.
Anything else?
We love to be involved in entire processes such as branding or strategy development from the very beginning. This typically implies gathering new data, researching secondary data or reading relevant literature. No matter what it takes, we support your decision-making process by delivering facts and figures – never base your decision on gut feeling only.
Not enough?
We go the extra mile for you and develop business intelligence solutions for entire industries. You are a hotel group and want to compare your performance indicators? Or you are one of several tourism regions in your country and would like to analyze the results from your visitor surveys and derive benchmarks from your data (as tourism regions in Austria did with T-MONA)? We make things happen!
Speaking about benchmarking:
That's another key tool in our box. You will only be able to shed light on your actual results if you compare your performance with the average of a number of anonymous competitors (or, if you are daredevil, you can directly compare yourself with the competition): Are my guests really satisfied? How do the others perform?
Have you made your decision?
Have you made your decision?
It's up to you: We develop customized studies based on your specific questions, offer a bespoke workshop or support your strategic project and provide you with data within what we consider the best information tool available: WEBMARK.